Course Content
Module 1: Management Principles & Strategic Business Planning
Topics to include the following:
- Management Principles & Role of the Manager
- Strategic Business Planning
Module 2: People Management
Topics to include the following:
- People Management Introduction & Discipline/Grievance Issues
- HR Legal Compliance
Module 3: Financial, Legal and Tax Management
Topics to include the following:
- Financial Control
- Taxation
- Legal Frameworks
Module 4: State Contracts
Topics to include the following:
Module 5: Operational Management – Systems & Processes
Topics to include the following:
- Systems & Processes – Audit & Implementations
- IT & Communications Systems
- Marketing Practice Services
- Managing Complaints in the Practice
- Managing Conflict & Aggression in the Practice
- Health & Safety Legal Compliance
Module dates:
- Module Opens: Tuesday, 09 May 2023
- Live Zoom Session: Tuesday, 30 May 2023, 1pm – 2pm
- Register for module 5 - closes at 5pm on Monday 08 May 2023
Module 6: Planning for Practice
Topics to include the following:
- Personal & Financial Planning
- Career Planning
Module dates:
- Module Opens: Tuesday, 06 June 2023
- Live Zoom Session: Tuesday, 27 June 2023, 1pm – 2pm
- Register for module 6 - closes at 5pm on Monday 05 June 2023