For COVID-19 information, updates & support, visit our Clinical Hub »

Management in Practice Course


1 Year

Introduction - 

Management in Practice is designed for general practitioners, practice managers and other staff members who wish to develop the knowledge and skills necessary for the effective management of their practice. 

The ICGP is currently reviewing all courses to determine how and when we will be able to run them. It is highly likely that we will be making significant changes to existing courses as well as incorporating new ones; not all courses will run this autumn. Existing courses that are practical in nature will most likely be put on hold until we can determine how to run them safely.   

All information on courses will be made available as soon as details are confirmed. 

Course principal: Mr Barry O'Brien
Course administrator: Ms Jana Pickard -

In each group, we seek to bring together a cross section of general practitioners, practice managers and other practice staff, representing the broad profile of Irish general practice. Course participants are selected accordingly. Participants will be expected to attend all workshops, read course material, participate on course discussion board, and complete a final course project which will be presented at the final workshop.

Topics Covered

·         Management Principles

·         The Role of the Practice Manager

·         Marketing Practice Services

·         Strategic Business Planning

·         Personal Effectiveness & Time Management

·         Managing Conflict, Aggression, & Complaints in the Practice

·         GMS: State Contracts

·         Financial Control

·         Systems & Processes

·         IT & Communications

·         Taxation

·         HR & Compliance

·         Health & Safety

·         Stress Management

What is the overall aim of the course?

To provide participants (general practitioners, practice managers and other staff) with management competencies that are relevant and applicable to their everyday practice. This is delivered through  workshops and web based learning. The course is structured to facilitate the 'self directed' learning of participants supported by course reading material, course principal, external presenters and interaction with fellow participants. Participants will:

  • Be able to fully develop their management role
  • Have appraised their practice profitability and its relationship to the quality of service (and service provision) within the practice
  • Manage practice resources more effectively and efficiently
  • Ensure that their colleagues in the practice have a better understanding of the practice manager's role
  • Have increased their knowledge of management principles and techniques, of the practice, general practice and wider health care sector
  • Have identified solutions to problems commonly experienced in the management of a general practice
  • Have achieved improved specific skills, e.g. people management skills
  • Reappraise their own job role using what they have learnt on the course for professional and personal development
  • Implement significant change within the practice
  • Have achieved their individual learning objectives

2019 - 2020 Workshop Dates

  • Friday, 27th & Saturday, 28th September - Hilton Kilmainham, Dublin
  • Wednesday, 6th November - ICGP, Dublin
  • Friday, 31st January & Saturday, 1st February - Hilton Kilmainham, Dublin
  • Thursday, 12th March - ICGP, Dublin
  • Wednesday, 13th May - ICGP, Dublin

Course Content

  • Management Course Topics
    • Management Course Topics
  • Course Handbook & Timetable
    • Management Course Handbook
    • Management Course Timetable
Learn More To give you the best possible experience, our sites use cookies. Continuing with cookies enabled means you're OK with this. Click Learn More for more information about our cookies, and how to disable them. ×