Professional Development for Practice Staff - Advanced Course

Duration: 2 days     
Pre-requisites: Experience working in a medical practice.
Proposed dates: Friday, 9 & Saturday, 10 November, 2018
Venue:  Dublin (TBC)

During this 2 day course we will cover the areas introduced at the Level 1 – Professional Skills for Practice Staff Foundation Course in more depth as well as the following areas:

• Appointments system
• Practice accounts
• State Schemes – Systems and Procedures
• Health and Safety guidelines
• GDPR compliance and legal obligations
• Marketing
• Maximising the use of practice management systems.
• Guidelines to the management of conflicts/complaints within the practice. 

Course Work: This course will require the participant to submit a course project to satisfactorily complete the course.

On completion:  Participants will receive a Certificate of Completion and a copy of the State Schemes booklet.

Please contact Yvette.Dalton@icgp.ie for further information. Places are strictly limited. Early booking is advised.

Course Fees  

n.b. If working in a practice with an ICGP Member the member rate would apply.

• Member:   €400.00  
• Non-member: €450.00