Professional Development for Practice Staff - Advanced Course


1 Year, PS-NOV

Duration: 2 days     
Pre-requisites: Recommended for those with 2 or more years experience working in a medical practice.
Proposed dates: TBA
Venue:  Dublin (TBC)

During this 2 day course we will cover the areas introduced at the Level 1 – Professional Skills for Practice Staff Foundation Course in more depth as well as the following areas:

  • Appointments system
  • Practice accounts
  • State Schemes – Systems and Procedures
  • Health and Safety guidelines
  • GDPR compliance and legal obligations
  • Marketing
  • Maximising the use of practice management systems.
  • Guidelines to the management of conflicts/complaints within the practice. 

Course Work: This course will require the participant to submit a course project to satisfactorily complete the course.

On completion:  Participants will receive a Certificate of Completion and a copy of the State Schemes booklet.

Please contact for further information. Places are strictly limited. Early booking is advised.

Course Fees  

n.b. If working in a practice with an ICGP Member the member rate would apply.

  • Member:   €400.00  
  • Non-member: €450.00

Course Content

  • Practice Staff Advanced Project
    • Practice Staff Advanced Project
Learn More To give you the best possible experience, our sites use cookies. Continuing with cookies enabled means you're OK with this. Click Learn More for more information about our cookies, and how to disable them. ×