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Technical Support


How do I add my CPDR attendance code using my desktop/laptop?

At ICGP events, you will receive a CPDR attendance code which you can enter to your ePortfolio. » read more

How do I check my computer set-up details?

Open the following webpage: http://www.thismachine.info/ » read more

How do I get the traditional ePortfolio view on my smartphone / tablet?

Most smartphones and tablets will default to the mobile version of the ePortfolio. You will recognise this version by it's green background. » read more

How do I print my certificate from my ePortfolio?

At ICGP events, you will receive an attendance code for entering your credits and personalised certificate directly to your ePortfolio. » read more

How do I take a screenshot?

When you have the page open with the error message appearing, hold down the 'Alt' key and the 'print screen' key. » read more

I am not computer literate and have difficulty using the ePortfolio. What can I do?

We will be able to provide you with a guideline for using the system or, if you prefer, we can organise a tutorial with you in the college. » read more

I'm getting an error message. What should do?

In order for us to determine what might be causing the problem, it would be useful if you could do the following: » read more

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