Chapter 1: Why has my company adopted six sigma? What can six sigma do for you?
Chapter 2: The strategic component of six sigma
Chapter 3: The tactics of six sigma: Define, Measure, Analyze, Improve and Control
Chapter 4: 10 technical tools to master while on a six sigma team
Chapter 5:10 "soft" tools you will need on a six sigma team
Chapter 6: 10 common questions about six sigma
Appendix: Process Capability and Sigma Conversion table.
Index.
Format | |
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Keywords | quality assurance, management development, management techniques |
Publisher | John Wiley & Sons |
Classification | management development |
ISBN | 0-471-28156-5 |
Pages | 130 |
Categories: | Books |