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Oops.., I'm so sorry! About dealing with mistakes and complaints A series on communication and attitude 7

Author: Netherlands;Nederlands Huisartsen Genootschap (Dutch College of General Practitioners)

Publication Year: 2002



Warming up
Hints and advice
Exercise material
Reading tips

Format Download
Keywords communication
Publisher Dutch College of General Practitioners/ nhg
Classification communication
Volume 7
Edition First
ISBN 90-5793-119-2
Pages 24
Email:, Tel: 01 6763705, Fax: 01 6765850