Oops.., I'm so sorry! About dealing with mistakes and complaints A series on communication and attitude 7

Author: Netherlands;Nederlands Huisartsen Genootschap (Dutch College of General Practitioners)

Publication Year: 2002

Contents

Warming up
Information
Hints and advice
Exercise material
Reading tips

Format	Download
Keywords	communication
Publisher	Dutch College of General Practitioners/ nhg
Classification	communication
Volume	7
Edition	First
ISBN	90-5793-119-2
Pages	24