Health Service Quality An introduction to quality methods for Health Services

Author: Ovretveit, John;Townsend, Christina

Publication Year: 1992

Contents

Business strategy and marketing
Client quality
Professional quality
Management quality
Managing and controlling quality
Quality assurance and accreditation
Introducing and sustaining a quality programme
Improving health service quality
References and bibliography

Format	Print
Keywords	health services
Publisher	Blackwell Scientific Publications
Classification	health services
Edition	First
ISBN	0-632-03279-0
Pages	186
Categories:	Books