FAQs - IT / Interim Software Tool

Interim Software Tool - FAQs

Note:

• Interim Tool R2 has been released and sent to all practices participating in the Heartwatch Programme
• It is essential that Interim Tool R2 is installed immediately and all returns in the future are made using R2

Q1: In the old version of the Interim Tool, there was a field missing for 'Waist Circumference'. In the Interim Tool R2, this is a mandatory field. I am currently inputting data from previous visits and I do not have the 'Waist Circumference' measurement. What should I do?

A: The Interim Tool R2 will not allow you to complete the form without filling in a value for 'Waist Circumference'. In this instance, input the value as 11. On the patient's second visit, measure the 'Waist Circumference' and input the value on the continuing care form as usual.

Q2: The INDC recommends that I use a stand-alone computer with internet connection for transferring my reports to the data centre. Is it possible for me to use a different computer which has not got the Interim Software loaded on it, for connecting to the internet?

A: Yes - The INDC recommends that you use a stand-alone computer with internet connection for transferring your reports to the data centre. However, if for any reason you must use a different computer for connecting to the internet than the computer with the Interim Software, the INDC can provide step by step instructions on copying files from one computer to another to send your data returns to the INDC.

Q3: When I run a report on the Interim Tool, it only generates 3 Excel files, instead of 6. What should I do?

A: Installing Interim Tool R_2 for the first time
Insert CD_ROM and allow to auto-install
Once installed, open c:\program files\Heartwatch_R2\Heartwatch_R2
If Heartwatch Release 1 has already been installed and used, then 'Import Heartwatch Data'
If Heartwatch Release has not previously been installed, then 'Register Practice'

Then, before you login...
Click Tool -> Options
General Tab -> 'Name Autocorrect' Section
Un-tick 'Track Name Autocorrect Info'
'Apply' and 'Close'
Exit Programme
Open again, this time Logging in
Use the Tool as normal

The problem will now be solved.

Q4: Should I back up my files?

A: Yes. It is always very important to back up files.

Go to My Computer
The files you will need to back up for Heartwatch are located in the following folder:
Local Disk C:\Program Files\Heartwatch_R2
Save the 'Heartwatch_R2' folder, including all of its files on to a CD Rom or Zip disk.

If you are using back-up software, choose the 'Heartwatch_R2' folder to be backed up.

Q5: If on the initial visit a specific patient risk factor is within the target level the test does not have to be repeated for six months. What values are to be inserted in the interim tool for second visit of these patients, as the fields are mandatory and a zero value is not acceptable?

A: The following table shows the values to be entered on the interim tool in these circumstances:

It is important to note that these figures will act as an indicator that the particular piece of data was not required on this occasion. In the "data cleansing process" this data will be changed to ensure the database is not corrupted with inaccurate information.